Scarlatti helps organisations understand people, communities, and systems so they can make better decisions.
We deliver people and behaviour research that explores experiences, behaviours, needs, and barriers to change. Our work supports strategy, service design, policy development, engagement, and programme improvement across government, industry, education, and the food and fibre sector.
We are experienced in complex and sensitive research environments, including workforce, community, and organisational contexts. Our approach combines robust research methods with practical insight, producing findings that are clear, credible, and useful.
Stakeholder and community research
Understanding perspectives, experiences, and priorities of communities, customers, industry groups, and stakeholders.
Behaviour research and insights
Exploring what influences decisions, participation, adoption, and change.
Concept testing
Testing ideas, products, services, or initiatives with target audiences before implementation.
Co-design and engagement
Working with people to shape services, initiatives, frameworks, and solutions in meaningful ways.
Qualitative and mixed-methods research
Using interviews, focus groups, workshops, and surveys to generate practical insight.
Looking to better understand your customers, stakeholders, or communities?
Contact Scarlatti to talk about people and behaviour research can support your next decision.
Julie
Research manager